Frequently Asked Questions

Where are you located?

Currently, we do not have a brick and mortar location in Evergreen.  However, Evergreen, CO, is where we are rooted! Find us here!--order online for local delivery or pickup, visit our next popup, or find us at the Evergreen Farmers Market.

Do you offer a warranty?

We do offer a warranty on all our plants. Our Guarantee page contains more details about the warranty, return policy and how to get help with your struggling plant. Our warranty is extended with the purchase of a Resilient Roots kit upon purchase of your plants. This kit includes three items that we have found are essential to getting plants rooting and blooming successfully. 

Why is it so hard to grow plants at high altitude?
 

High-altitude growing in Colorado is very unique and involves so many variables that wouldn't be a factor anywhere else. But we love where we live and want to grow roots--so let's experiment together! One major factor that leads to decreased plant growth rate and overall ability to thrive is lack of oxygen and carbon dioxide. Plants need oxygen, just like humans, as a part of cellular growth and repair. However, the smaller concentration of oxygen leads to slower growth rate, decreased plant size overall, and for many plants, inability to thrive or survive at all. Our shorter growing season (average 80-100 days), wide swings in daytime-nighttime temperatures, low humidity, a low concentration of soil microbes in general, and broad diversity of microclimates also makes our foothills a bit more challenging place to grow. We are always here to help; drop us an email and ask--we're rooting for you!

What is Plant Select?

Plant Select is a program through Colorado State University and the Denver Botanic Gardens to find and rigorously test plants that might grow in our difficult intermountain west conditions. These plants may be natives, nativars, or plants from other parts of the world that have very similar climate and growing conditions to ours. We love plants that are Plant Select plants! Read more here.

What is a "fire-resistant" plant?
 

Another factor homeowners must mitigate in our area is wildfire preparedness. And that means doing what we can to help our firefighters, friends, and neighborhoods by maintaining a defensible space. In gardening and landscaping we can do our part by being aware of the plants we choose and where we choose to plant them. Specifically, perennial plants with woody stems that contain high concentrations of oils and grow 18" or taller make some plants vastly more flammable than others. Some of these include juniper species, Russian Sages, and Lavendar.

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For more details on firewise landscaping and choosing firewise perennials email us or check out the resources provided by the office of CSU Extension. 

I did exactly what you told me to, but why do my plants still look like it's dying?

Yes, we try out best to give as concise information and knowledge on each plant species as we can, however it is still general care. For example, we may suggest watering twice a week, but depending on the amount of light you may place it in, changes that standard. We often frown upon plant apps as they stick to a rigid schedule rather than an organic one that follows the needs of the plant and trains the owner to recognize it’s needs. We want you to succeed! We offer an open help line via email and opportunities for you to seek out help should something start changing with your plant. We are a local plant shop, and are familliar with the growing needs of foothills gardeners in general and have tested almost all of the plants we sell in our own gardens. However, there are always many variables and plants are living organisms and sometimes, they just don’t work out.

Do you offer landscaping services?

We do not currently offer landscaping services. 

How does local delivery work?

Local delivery orders are delivered usually within 2 days of your order. "Local" is considered the 80439 Evergreen zip code and Kittridge. Delivery outside the 80439 zip/Kittridge area will be $15 for smaller orders and $5 for larger and considered on a case-by-case basis. Minimum order for any delivery is $60. Please note at checkout what day you would prefer delivery and we will do our best to accommodate your request. We do not ship plants or products. 

Delivery Instructions

Please provide any specific delivery instructions at checkout (e.g., a safe drop-off location). If no one is available to receive the delivery, our driver will leave it at your specified location unless stated otherwise. We are not liable for any items left unattended at the delivery location.

Do you have [said plant]?

Possibly, we will always try to source a plant you want, but it may take time. We try to source our plants only from Colorado growers/nurseries as they are better used to high-altitude growing conditions. Also, please realize that trending plants on Instagram or Youtube are near and far and may not grow in our high-altitude conditions. If you have a plant request, drop us an email. 

Is [said plant] poisonous to my dog?

Pet lovers tend to also be plant lovers. As we pet lovers select plants for our homes and gardens, it seems prudent to add another factor to our process, that is, the behavior of our pet with plants. For example, choices in plants might be influenced if your pet digs and eats bulbs and roots, especially when unsupervised, or if the pet likes to mouth verses eat the foliage of house plants or cut flowers. The amount of the plant our pets consume is also a factor. 

While a quick online search can list over 1,000 potentially poisonous plants, information from the ASPCA provides two ‘short’ lists of plants selected based on data from university scientists and veterinary clinics. These lists include plants these experts reported as the ones that most frequently triggered visits or calls to animal poison control centers. In general, these lists apply to both cats and dogs. Table 1 identifies house and seasonal plants; Table 2 lists some garden, ornamental, woodland and one vegetable plant. Interested in learning more? Drop us an email or check out the ASPCA website for more information.

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