We guarantee that our plants are healthy when purchased, true to name, up to grade, and will survive at high altitude with proper planting and care.
Follow the instructions on our Planting Guide carefully, and check the plant page for each of your plants to make sure the altitude of your planting area suits your picks. That gives them the best chance of success.
Trees and shrubs
Guaranteed 30 days from purchase, or one year with the addition of a Resilient Roots Kit at the time of purchase. Store credit is issued if a hardy tree or shrub planted properly in the ground fails within one year. Trees and shrubs used in container plantings are guaranteed 30 days.
Roses and perennials
Guaranteed 30 days from purchase, or one year with the addition of a Resilient Roots Kit at the time of purchase. Store credit is issued if a hardy perennial planted properly in the ground fails within 90 days.
Annuals, indoor plants, seeds and bulbs
Guaranteed 30 days from purchase. Store credit is issued if a properly cared for annual, indoor plant, seed or bulb fails within 30 days.
